Choosing the right carpet cleaning company isn’t easy. Why? because you’re continually bombarded with misleading advertising, confusing claims and simply bad information about carpet cleaning.
From unbelievably low prices and high-pressure sales – to unqualified “technicians” and near worthless carpet cleaning methods. How do you ever find a qualified, competent, Professional Carpet Cleaner Manchester and; what exactly are the right logos and associations you should you be looking for or avoiding like the plague?
Well, for this blog I’ll start with the NCCA (National Carpet Cleaners Association). This is an independent association that I have great respect for (I was Trading Standards Director at one time). Their integrity and training for newcomers and established carpet cleaners, in my opinion, is second to none. Members are regularly kept up to date on new fibres, fabrics and cleaning systems.
But there are still some really big and dangerous traps to be wary of…
In order for a Carpet Cleaner Manchester (or any other part of the UK) to become a member of The NCCA, one person in that company has to have attended the NCCA training and passed the relevant exam (and paid membership fees of course).
In practice, where it gets a little “cloudy” is what is called the “one to one rule”, which means any other carpet cleaner within a company has to be trained by the NCCA or another recognized training body. Even so, they still have to complete and pass an NCCA exam.
So, if a company advertising Carpet Cleaner Manchester has one NCCA trained technician and two other carpet cleaners who haven’t been trained or passed the NCCA exam, the company is in breach of the NCCA rules.
Therefore, it’s vitally important to remember, you may employ the services of an NCCA member but the carpet cleaner who arrives to do the work, may not actually be NCCA trained. In fact, he may not have had any formal training at all.
At our company, you can be assured ALL our technicians have been trained AND PASSED their exams in all aspects of carpet and upholstery cleaning
Make no mistake about it, there are many unscrupulous carpet cleaners and carpet cleaning companies out there who advertise NCCA but have not attended courses and are not even members.
Don’t get me wrong, there are also some very good carpet cleaners I know who are not members of any association but there are those who say they have 20 years experience when in reality, they only have one years experience that they’ve done 20 times!
With that in mind, here are some of the questions to ask when looking for a Carpet Cleaner Manchester
- Are you a member of any trade associations – if so which
- Will you show me your certificate
- What insurance do you have
- Do you have treatment risk insurance
- Will you show me your insurance certificate
- How long have you been in business
- What systems do you use
Next time, I’ll discuss some of the numerous carpet cleaning processes and how they may affect you or your carpets
In the meantime, you can, of course, download our “Consumers Guide to Carpet Cleaning”. You’ll find this on the lower part of our home page www.nulife.co.uk